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Get a snapshot of many of your credit card accounts issued by Synchrony and view your current balance as well as when your next payment is due.
Make payments and review account details, including your current balance, payment due date and more for any of the accounts you manage on Synchrony.com.
How do I access the MySynchrony Mobile App?
First, make sure that your account is registered on synchrony.com. You can register your account at synchrony.com or through the MySynchrony Mobile App by clicking Register at the bottom of the screen. Then simply download the MySynchrony Mobile App: Download on the App Store Get it on Google Play
Then simply download the MySynchrony Mobile App:
What encryption method is used to ensure my payment is secure?
We use industry-standard encryption technology to protect your personal information.
Will my payment post the same day that I submit it through the MySynchrony Mobile App?
That depends. Payments received before 11:59 p.m. Eastern Time on any day will be credited that same day. Payments received after 11:59 p.m. Eastern Time on any day will be credited on the next day. Note: Payments that post to your account after the payment due date may result in a late payment fee being assessed to your account.
Can I edit a payment later if I need to make a change?
That depends. Online payments that have a Scheduled status may be modified or canceled until 5:00 p.m. Eastern Time on the day the payment is scheduled. Payments made online after 5:00 p.m. Eastern Time may be modified or canceled until 11:59 p.m. Eastern Time that day. Payments with a Pending or Processed status, or other non-online payments, cannot be modified or canceled.
Am I able to make payments or schedule future multiple payments for my accounts?
Yes. When you have completed scheduling a monthly payment for one account, you can return to the Mobile App Payments page and then schedule future additional monthly payments individually, up to a total of 12 payments.
Will I receive a notification that my payment has been made?
Yes. You will receive an email confirmation of your payment at the email address you provided on your account.
How do I set up my banking information?
First, log in at synchrony.com or through the MySynchrony Mobile App with your user name and password. You can then add or delete bank accounts by tapping the Profile menu and selecting Banking Information.
Which bank account will be used for payments I make with the MySynchrony Mobile App?
You can choose any of the bank accounts that you have already registered at synchrony.com or through the MySynchrony Mobile App to pay your bill using the Mobile App.
Can someone else access my bank account if I use the MySynchrony Mobile App?
No. No one else can access your bank account if you use the Mobile App.
What do I do if my phone is stolen while I have the MySynchrony Mobile App downloaded?
Please call the Customer Service number shown on the back of your Synchrony card as soon as possible.
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*Based on your personal device capabilities.
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