Help and support Driving licences

This page provides help and support for problems relating to driving licences, including renewal.

Common driving licence questions

Renewing your licence

Why and how to renew

What is a photocard driving licence?

It’s the standard UK driving licence – a pink card with the photo of the driver on the front. These were first issued in 1998 – and they’re the only type of driving licence issued by the Driver and Vehicle Licensing Agency (DVLA). You may have an old style paper licence which is still a valid document. You can apply to change your paper licence for a photocard driving licence through the DVLA.

Why would I need to renew my photocard driving licence?

• You can be fined up to £1,000 if you’re stopped by police
• You may face difficulties with car insurance
• You may be breaking local laws when driving abroad
• Car hire firms may refuse to provide you with a vehicle

It’s important that licences are updated every 10 years. Having an up-to-date licence will mean you have the latest security features to protect you against fraud. This will also help prevent driving licence impersonation – stopping disqualified and dangerous drivers taking to the road.

How can I renew my photocard driving licence?

• You should receive a D798 renewal notification through the post two months before your licence expires
• Take this form to one of over 1,100 Post Office branches and renew your licence there or go online at DVLA. If you don't have a form but still need to renew, bring along your old licence and we can still update your address / photo or simply renew
• For just £4.50, selected Post Office branches can take your photo to DVLA standards, check through your application, and send it securely to DVLA
• If your name or title has changed then you will need to apply direct to DVLA online or via a D1 ‘Application for a driving licence’ form by post, which you can pick up in over 2000 Post Office branches

How long will it take to receive my licence?

For the latest on DVLA services including estimated times for receiving your new driving licence, visit the DVLA service updates page.